HomePayroll ProVideosDownloadsPricesSupportTestimonialsContact UsResources

Windows 10 - YES! Payroll Pro is compatible with Windows 10

 

Payroll Pro is compatible with Windows 10, but Windows 10 itself does have a few changes which may or may not effect you. Such changes will be with regard to all software, not just Payroll Pro. These are mainly just annoyances encountered when upgrading an existing computer to Windows 10, and generally when installing a program onto Windows 10 things go very smoothly.

 

 

Unable to save information

Many people are finding their computers are being automatically upgraded to Windows 10 without their knowledge. In most cases this seems to go through smoothly, but in other cases unexpected problems have occurred (caused by Windows 10, not caused by Payroll Pro). Microsoft may have fixed their problem by now, so the problem may no longer occur. If it has not effected you, you can ignore this section.

The good news is Payroll Pro is fully compatible with Windows 10, but it does appear that in a few cases, the Windows 10 upgrade process is removing the permission to save information to various folders. Again, this is a Windows problem and can affect other software – not just FiveStar Payroll Pro. It should be easily sorted by a computer technician by changing some Windows 10 settings regarding permission and security. So if you have this problem, we strongly suggest you get a computer technician to fix this for you!

 

Here is some information which you can give your technician. This may or may not be of help depending on your situation, but may guide you in the right direction: www.cnet.com/forums...

and answers.microsoft.com/en-us/windows/forum/windows_10-files...

 

 

Display

If you find a program seems to not display properly after upgrading from an earlier version of Windows to Windows 10, it is probably to do with a large font setting on the computer, which has been available on all Windows versions, but may have been changed automatically when upgrading to Windows 10. This can have the effect of making quite a few programs not fit on the screen properly.

To change settings in Windows 10, many of the places to do this have change from previous versions of Windows.
This information my be of help (this is not by FiveStar Software), or you could Google for other solutions:

www.thurrott.com/windows/windows-10/4597/windows-10-feature-focus-display-scaling

You will probably find that it is set to 125% or 150% and making it 100% will solve the problem.