Questions and Solutions for Payroll Pro Version 2
Alphabetical Index
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A
Accrue Alternative Holiday when public holiday worked
Add New Employee - Default Values
Additional Employees - Increase capacity
Administrator - run Payroll Pro as Administrator
Allowance Code Warning - must enter valid Allowance Code
Allowances grid Warning - must enter valid Department Code
Allowances (or extras) - setting up
Alternative Holiday - Value of 1 day
Annual Licence and Payroll Updates
B
Backing Up - please search for the word "Backup"
Back Up - please search for the single word "Backup"
Back to work - Employee restarting work / starting again
Backup Drive has changed to A: or B:
Balance - Leave Balance - change manually
Balances Check - totals not balancing
Banking information relates to the Payment Date xx/xx/xx
BDE Administrator Program and Net Dir
Bereavement Leave - Value of 1 day
BFLOG.TPS\!BFLOG! file could not be opened
Blocked - Windows Blocking Payroll Pro
C
Cannot change holiday pay setup
Capacity Increase to Allow more employees
Casual Employee changing to Permanent
Casual Employee - Pay as You Go Holiday Pay
Change Computer - New Licence Key Required
Changing from Casual to Permanent
Changing from Permanent to Casual
CFG.TPS does not contain any records
Changing history for a pay processed 2 or more pays back
Check Balances - totals not balancing
Code - A Registration Code has not yet been entered...
D
Database Engine - Error Initialising
Date - allow Payment Date before Period End Date
Date invalid - 'dd/mm/yyyy' is not a valid date
Day in Lieu - please search for Alternative Holiday
Days default with Irregular hours
"Days for Gross" (for determining average daily pay)
Days - hide or show days on TimeSheet
Days per week Holiday Pay entitlement - changing
Deduction Code Warning - must enter a valid Deduction Code
Deductions grid Warning - must enter valid Department Code
Department must be left blank for Allowances (Message)
Department must be left blank for Deductions (Message)
Department split (pay split between departments)
Direct Credits/Electronic Banking
Directory is controlled by other .NET file (eg pdoxusrs.lck)
E
Electronic Banking/Direct Credits
End of financial year falls in middle of the Pay Period
Error Initialising Borland Database Engine (or BDE)
Error Number 33 - for backup or restore
Error "Unable to gain control of RAVE Data..."
Error Reading Drive A: or (B:)
Extra Pay - as in a "One Off Pay"
F
Farming Accommodation/Board and Lodgings
File (BFLOG.TPS\!BFLOG!) could not be opened
Final Pay and related questions
Financial year changes in middle of the Pay Period
Financial Year not the standard 1 April to 31 March
H
Hide or Show balances for leave on Payslips
Hide or Show Days on TimeSheet
History Change for a pay processed 2 or more pays back
Holiday Pay anniversary rollover
Holiday Pay entitlement - changing days per week
Holiday Pay in current pay - cant change settings
Holiday Pay included in hourly rate
Holiday Pay Index - more holiday pay and leave questions ...
Holiday Pay Setup (Holiday Pay Set Up)
Hourly Rate includes holiday pay
Hours for Apprentice (Total Hours since Started)
I
Increase capacity for more employees
Initialisation (Network) Failed - Permission Denied
Installing Payroll Pro / Install Payroll Pro
Installing Payroll Pro - Technical Details
J
L
LCK file - Directory is controlled by other .NET file
Leave Balance - change manually
Leave missed - leave in a previous pay was missed
Leave and Holiday Pay Index - more leave questions ...
Licence Key for change of computer
Lieu Day - please search for Alternative Holiday
M
M SL or ME SL - Student Loan not calculating
Main Menu - changes in version 2.47
Manually change a leave balance
Missed leave out of a previous pay
More employees - Increase capacity
More than one pay on the same date
Move Payroll Pro to another Computer
N
Negative Gross Payment (deduction before tax)
Net Dir and BDE Administrator Program
NET file - Directory controlled by other .NET file - pdoxusrs.lck
NET file - Permission Denied, Network Initialisation Failed
Network Initialisation Failed - Permission Denied
New Computer - Moving Payroll Pro to another Computer
New Employee on Salary - Part Pay Period
New Licence Key for change of computer
O
One Employee Only for a Report
Old Records/Previous Years Reports
P
Paradox.lck file or PDOXUSRS.LCK file
Part Pay Period for New Employee on Annual Salary
Passwords / Password Protection
Past Date - Holiday Pay Balances
Pay Date was wrong last pay run
Pay History Change for pay processed 2 or more pays back
PAYE calculated is not the same as tax tables
Payment Date before Period End Date
Payroll Giving Donation and Tax Credit
Payslips - Show or hide balances for leave
Payslips - Emailing, Gmail, Problems and Solutions
Payslips or reports not printing on printer
pdoxusrs.lck - Directory is controlled by other .NET file
pdoxusrs.net - Permission Denied, Network Initialisation Failed
Period End Date was wrong last pay run
Permission Denied, Network Initialisation Failed
Pre Tax Deduction (pretax deduction)
Previous Date - Holiday Pay Balances
Previous Pay - Missed a whole payrun
Previous Pay - leave was missed
Printer not printing Payslips or Reports
Problem when starting Payroll Pro
Q
R
RAVE Data Communication System - unable to gain control
Registration Code has not yet been entered...
Reports or Payslips not printing on printer
Restart back at work - Employee re-starts work
Return to work - Employee returning to work
Restore Payroll Pro Data from a backup
Restoring Data - please search for the word "Restore"
Roll back to the last pay that was processed
S
Salary For a Part Pay Period (new employee)
Same date for more than one pay
Screen - changes in version 2.47
Security Settings on your computer
"Select Payroll Data" window - no data showing
Server - Payroll data on a server
Show or Hide balances for leave on Payslips
Show or Hide Days on TimeSheet
Sick Pay - please search for "Sick Leave"
Sick Leave anniversary rollover
Sick Leave and other leave Index - more leave questions ...
Sick Leave missed out of a previous pay
Single Line Entry of Days and Hours worked
Socket Error - emailing payslips
Special Deduction Rate student loan
Start Payroll Pro and a problem occurs
Stat Holidays (Public Holidays) - worked and not worked
Student Loan not calculating for M SL or ME SL tax code
T
Tax - Extra Tax - IRD Arrears Payment
Tax tables different to PAYE calculated in Payroll
Taxable Deduction (a deduction made before tax)
Technical Installation Details
Termination Value of Holiday Pay
U
Unable to gain control of RAVE Data Communication System
Unreadable files error - one or more files unreadable
Update Summary Report - Reprint
V
W
Wages Hourly Rate - Change or Add
Warning message received from Payroll Pro
Wrong Date (wrong pay date or period end date) last payrun
X
Z
Annual Leave - search for "Holiday Pay"
Backing Up - search for the word "Backup"
Back Up - search for the single word "Backup"
Day in Lieu - search for Alternative Holiday
Lieu Day - search for Alternative Holiday
One-Off - search for One Off Pay
Restoring Data - search for the word "Restore"
Sick Pay - search for "Sick Leave"